University of Twente Student Theses
Leader emotional intelligence, learning climate, follower positive affect and turnover intention : support for a multilevel, moderated-mediation model
Snoep, A. (2018) Leader emotional intelligence, learning climate, follower positive affect and turnover intention : support for a multilevel, moderated-mediation model.
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| Abstract: | To enhance a better understanding of how an emotionally intelligent leader may curb follower turnover, the present multilevel study focuses on how emotionally intelligent leaders affect follower turnover intention. The data were collected by an e-survey among the employees of the branches of a large South-Korean bank. The sample comprised of 2,229 employees from 425 branches. We report in this paper empirical evidence of a moderated-mediation model. As hypothesized, we found a direct significant association between leader emotional intelligence and follower turnover intention. At the unit level, learning climate mediated the relationship between emotional intelligence and follower turnover intention. At the individual level, positive affect mediated the relationship between leader emotional intelligence and follower turnover intention. Positive affect also moderated the relationship between learning climate and turnover intention. The paper discusses the findings and sketches suggestions for follow-up research. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/76878 |
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