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Main impacts of digital innovation on the purchasing department in healthcare organizations

Oddo, F. (2022) Main impacts of digital innovation on the purchasing department in healthcare organizations.

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Abstract:Over the past years, implementing digital technologies in organizational practices has become a trend. Governments and other technological companies are investing a huge amount of money in digital health technologies. Current literature suggest that digital innovation can offer multiple opportunities to the purchasing department, such as enhanced efficiency, facilitated cooperation with network partners, and greater transparency and visibility in healthcare organizations. However, these organizations also face challenges that need to be overcome due to the implementation of digital technologies, such as security issues and new competencies required from employees. This study investigates the impact of digital innovation on the purchasing department, specifically in healthcare organizations. Therefore, a case study research was carried out, containing semi-structured interviews. The findings show that the main opportunities brought by digital innovation were enhanced efficiency, transparency and a reduction in errors. On the other hand, healthcare organizations faced challenges due to the implementation of digital technologies as well. The main challenges identified were the functioning of the application, a knowledge-gap and issues regarding information security and privacy. This study concluded that the opportunities outweigh the challenges.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/90949
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