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Improving real-time decision-making in the last-mile delivery by applying a classification model

Zwienenberg, I.B. (2022) Improving real-time decision-making in the last-mile delivery by applying a classification model.

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Abstract:This research proposes a machine learning algorithm that improves the decision making in the realtime monitoring of the parcel delivery and pick-up rides of a large mail- and parcel provider in the Netherlands. By using a Random Forest model that uses events that are received as input data in real-time, the model is able to predict, for each active ride, whether or not it requires a reschedule, based on real-time events that are received until then. In this context, events are occurrences during the rides, like a driver finishing a stop or starting the ride. The predictions enable employees from the Control Room that are responsible for the monitoring of the rides to make quicker and better decisions.
Item Type:Essay (Master)
Clients:
Cape Groep
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:https://purl.utwente.nl/essays/90582
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