University of Twente Student Theses
Maintenance at the Dr. Jules Sedney port of Paramaribo : identifying areas of improvement
Goedschalk, O. (2018) Maintenance at the Dr. Jules Sedney port of Paramaribo : identifying areas of improvement.
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| Abstract: | Because ports are considered an essential part of civil infrastructure it was an ideal situation to help the Suriname Port Management Company to improve maintenance at the Dr. Jules Sedney Port of Paramaribo in Suriname. The objective of the research was “to develop recommendations for HBS to improve current maintenance in line with the HBS maintenance manual and align the current maintenance process in accordance with literature”. This objective was split into four separate parts namely: 1) To analyse the differences between the HBS maintenance manual and current maintenance. 2) To identify the reasons behind the difference between the HBS maintenance manual and current maintenance. 3) To analyse the difference in the maintenance process between a mature organisation and the current organisation. 4) To recommend ways HBS can improve maintenance in line with the maintenance manual and by aligning the maintenance process according to literature A literature review was performed to gain more insight into maintenance management, factors affecting the implementation of a preventive maintenance program and to identify a framework for the analyses of the collected data. The data collection consisted of analysing literature, performing interviews, analysing company documentation and performing observations. To reach the objectives of the research, the most suitable approach was performing gap analyses on current maintenance and the maintenance processes. By performing a gap analysis, the differences could be identified between the desired or ideal state and the current state. For this research two gap analyses were performed. The first analysis (comparison 1) relates to sub-objective 1 namely to identify the differences between the HBS maintenance manual and current maintenance. The maintenance manual was regarded as the ideal state and the main points and maintenance of several assets were used as a reference to compare to current maintenance. The main points and assets focused on are: 1) Maintenance organisation 2) Database 3) Norms and criteria 4) Inspections 5) Quay 6) Concrete piles underneath the quay 7) Concrete transition slab 8) Storm water drainage 9) Bollards 10) Fenders 11) Electrical installations 12) Water supply and firewater system 13) Fences 14) Draught of quay After identifying both the ideal state and the current state several gaps were revealed. Gaps were present in the maintenance organisation, the database, norms and criteria, inspections and maintenance activities. The current maintenance organisation is different than the one prescribed in the maintenance manual and the research revealed that the database is limited, and norms and criteria currently used are based on the experience of the personnel and not on recorded information. When it comes to maintenance of assets and performing inspections there are differences between performing inspections, inspection method and reasons why inspections are performed, differing considerations regarding the importance of inspections and maintenance, and different maintenance actions, methods and timing of maintenance. The identified reasons behind these gaps causing a difference between the maintenance manual and current maintenance are a lack of knowledge, limited resources, absent maintenance policy, contractual -and organisational problems. The second analysis (comparison 2), based on sub-objective 3 aimed to identify the differences between the maintenance processes in a mature organisation and the current organisation. The mature organisation was regarded as the ideal state and was identified based on information gathered from literature. The current state consists of the current organisation supplemented with the maintenance manual. The comparison revealed several similarities and differences in the maintenance processes between the current organisation and the mature organisation identified through literature. Similar steps are followed in all the processes, but a difference is the level of detail and documentation provided in the current organisation which is substantially less than what is prescribed in literature. Currently a lot of emphasis is placed on the experience of the personnel because of the limited information documented. Another difference includes the absence of several steps in the assessment phase of maintenance which make it harder for the Suriname Port Management Company to assess and improve the maintenance process. With the company aiming to implement more preventive maintenance actions, it was important to identify which factors affecting the implementation of a preventive maintenance program were present within the company. Both positive and negative factors are present with factors such as training for personnel, a short organisational structure and good communication system aiding implementation. Factors inhibiting successful implementation are a lack of an implementation plan, custom made maintenance program (until the maintenance manual is updated) and a lack of performance measurements. An important factor which cannot be forgotten when successfully implementing a PM program is the support of management. After performing this research, several recommendations are made based on short-term and long-term improvement of maintenance within the company. Summarised, the recommendations for short-term improvement of maintenance are that the company must perform inspections. The inspections can either be performed by personnel or by an external consultant. In case personnel is used, these must receive additional training to perform inspections. Another recommendation is that a database must be developed. The company should implement standardised data collection methods for this database. The database should consist of data from all objects which require, affect or are affected by maintenance. A final recommendation for short-term improvement is that current procedures, maintenance activities, and standards and criteria should be registered, reviewed and added to the maintenance manual resulting in an updated maintenance manual. The long-term recommendations relate to the development of a maintenance policy with an evaluation of the Infrastructure Department part of this policy. The company should decide which path is to be followed regarding maintenance including who should perform maintenance. Another recommendation is the creation of an implementation plan when implementing the maintenance policy and aligning the current maintenance process to the processes performed by the mature organisation with the constant improvement of maintenance especially taken into account. |
| Item Type: | Essay (Master) |
| Clients: | N.V. Havenbeheer Suriname, Paramaribo, Suriname |
| Faculty: | ET: Engineering Technology |
| Subject: | 56 civil engineering |
| Programme: | Construction Management and Engineering MSc (60337) |
| Link to this item: | https://purl.utwente.nl/essays/76910 |
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