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Can Anybody Help? Mitigating IS development project risk with user participation

Diest, Bart van (2009) Can Anybody Help? Mitigating IS development project risk with user participation.

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Abstract:This thesis is about mitigating information system development (IDS) project risk with user participation. The contribution of user participation in ISD projects is endorsed in IS literature, and its application in risk management is described in the research performed by Barki et al. (2001), but a study of the actual application of user participation in risk management could not be found. This thesis set out to investigate the application of user participation in risk management, and therefore, the following research question is formulated: What user participation mode should be applied in order to mitigate ISD project risk? Two goals were defined for this research. The first goals was to gain insight in the relationship between user participation modes and project risk factors, and the second goal was to construct a model that can be used to determine how user participation can be successfully applied in ISD projects with a given set of risk factors. In order to achieve the research goals, and thereby answering the research questions, a research design was constructed. This research design can be divided into two parts; a literature review, which aims to clarify the concept of user participation as part of risk management, and an exploratory research of the application of user participation in practice. For this exploratory research, both a quantitative and qualitative research method were designed in the form of a survey and interviews.
Item Type:Essay (Master)
Clients:
Capgemini
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:https://purl.utwente.nl/essays/60526
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