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Re-thinking digital governance : how collaborative innovation strategies advance the development of digital innovations in public organisations. A case study about Tech4Germany.

John, L. (2021) Re-thinking digital governance : how collaborative innovation strategies advance the development of digital innovations in public organisations. A case study about Tech4Germany.

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Abstract:Digital innovations bear the potential to increase the efficiency and transparency of governments and create more accessible and user-centric public services. However, public organisations are facing several challenges in the development of digital innovations and the unique democratic requirements imply that digital services cannot simply be procured from private contractors. Hence, a new strategy called collaborative innovation appears to be a possible solution, but few institutional designs have been found to sustain collaborative innovation in the present governance system. Therefore, this thesis investigates the unexplored phenomenon of innovation fellowship programmes by conducting a diagnostic case study about Tech4Germany. To analyse the mechanisms in the light of the existing scholarship, the following research question guides the thesis: How does the fellowship programme Tech4Germany contribute to the development of digital innovations in German public sector organisations? Interviews with participants of Tech4Germany revealed that fellowship programmes are a suitable institutional design for collaborative innovation as they create an attractive setting for tech experts and enable a constructive collaboration between public employees and citizens. Furthermore, fellowship programmes provide public employees a unique room to experience agile and user-centric approaches to digital innovation projects whereby mutual learning is stimulated and the implementation resistance is reduced.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
Link to this item:https://purl.utwente.nl/essays/87645
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