University of Twente Student Theses
Linking learning and innovation : the role of innovative work behavior
Willems, Lars (2020) Linking learning and innovation : the role of innovative work behavior.
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| Abstract: | The purpose of this study was to 1) develop a theoretical model that relates learning to innovation, and 2) test that model through examining the effect of reflective learning and organizational learning on employees’ innovative work behavior (IWB) as well as determining the influence of employees’ IWB on service and process innovation at the organizational level. It was hypothesized that employees will show greater IWB if they engage in both reflective and organizational learning and it was expected that IWB is positively related to service innovation and process innovation. Survey data were collected from a sample of 161 employees from a Dutch organization which is market leader in Supply Chain Management services for fashion and lifestyle markets. Simple and multiple regression models have been conducted to empirically test the hypotheses. The results show that reflective learning and knowledge acquisition (a dimension of organizational learning) are positively related to IWB. With regard to the relationship between IWB and organizational level innovation, it was found that IWB is positively related to both service innovation as well as process innovation. Therefore, the findings of this study highlight the important direct effect of IWB on service and process innovation at the organizational level. Managers can stimulate IWB, which in turn has a positive effect on organizational level innovation, by providing opportunities for reflection on work experiences and investing in knowledge acquisition activities. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 70 social sciences in general |
| Programme: | Educational Science and Technology MSc (60023) |
| Link to this item: | https://purl.utwente.nl/essays/83134 |
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