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Qualitative interview-based research : an exploratory study on the role of the agile coach and how the coach influences the development of agile teams

Althoff, Sam (2019) Qualitative interview-based research : an exploratory study on the role of the agile coach and how the coach influences the development of agile teams.

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Abstract:This report presents the results of a descriptive and explorative multi-method study into the role of agile coaches and their influence on the development of agile teams. Based on eight interviews with agile coaches, but also informed by the analysis of a literature study, the conclusion is that the tasks of agile coaches can be categorized into four roles. These roles are defined by the tasks, but also the setting they are performed in. These roles are all in support of the common goal agile coaches have which is enabling ownership. The maturity and hierarchy level of teams determine to what the degree the coach is able to influence the development of teams and the organisation. In the study is emphasized which tasks are most important for which role and what tools a coach uses to which ends. The paper provides an overview of the roles, tasks, and tools to help agile coaches reflect on their own position and create an understanding of the importance and value of the coach to use by managers.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:70 social sciences in general, 83 economics, 85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/79454
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