University of Twente Student Theses
The development of a maturity model to evaluate and update a performance measurement system’s lifecycle in the operations and logistics sector
Peters, Lynn (2019) The development of a maturity model to evaluate and update a performance measurement system’s lifecycle in the operations and logistics sector.
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| Abstract: | The purpose of this paper is to develop a maturity model that enables the evaluation and enhancement of a performance measurements systems lifecycle for the operation and logistics department at an organisation of choice. Focusing on the design, implementation and usage of a performance measurement, success-factors and necessities for each phase are identified to form the maturity model. The success-factors and necessities were first identified in literature before being validated by a single case study. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/79112 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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