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Exploring the mechanisms for governing the HR activities in self-steering teams in the Dutch Healthcare sector

Bhansing, R.P. (2018) Exploring the mechanisms for governing the HR activities in self-steering teams in the Dutch Healthcare sector.

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Abstract:In the recent years, several innovations can be seen within the Dutch healthcare sector. One of these innovations is the switch to self-steering teams. Self-steering team are implemented to increase flexibility, productivity and lower management costs etc. However, with self-steering teams also came some challenges. Due to the fact that there is no manager present anymore, a situation can arise were the HR activities are divided among the team members of the self-steering team. This may negatively influence the internal fit among the HR activities. Having an internal fit among the HR activities positively influences employee performance, making it relevant to achieve within a self-steering team. The goal of this research is to explore which governance mechanisms are present within the self-steering teams and see what role governance mechanisms play in achieving internal fit among the HR activities. The result of this research may contribute to literature about governance mechanisms within selfsteering teams and help understand why certain team achieve internal fit among the HR activities and other don’t. A case study was conducted at a Dutch healthcare organization that takes care and nurtures elderly people. Semi-structured interviews were conducted with 6 employees from this Dutch health care organization that are active within a self-steering team. The results revealed informal and formal mechanisms within the self-steering teams that play a role in achieving an internal fit among the HR activities. For the formal governance mechanisms, the checklists, patient files, Vilans protocols and the Livio handbook played a role in aligning the HR activities. For the informal governance mechanisms, team and dyadic communication together with cooperation were found to help achieve an alignment among the HR activities within the self-steering team.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/74952
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